Frequently Asked Questions

Delivery

Orders are shipped from our base in Ireland within 1 business day after the payment is confirmed.

Estimated delivery time:

  • Ireland 1-3 Days
  • Europe 7-15 days
*Express Delivery can be made in certain cases if I’m available. Additional €25 charge Contact.
  • We take responsibilities. If the package couldn’t reach your address, it will be returned to us and a full refund will be issued.


Note: It is not our fault if you would fail to collect your order or provide a wrong delivery address (if there is nobody home, postman will usually leave a notification for collection in your local Post Office, normally it will be kept for collection in Post Office for up to one month).

Yes. Please fill the shipping address separately during Checkout.

Amanita Muscaria, Amanita Regalis and Amanita Pantherina are legal to buy, sell and possess in most countries of the world and their compounds are not regulated.

However, according to our knowledge, below is the list of countries where Amanita Mushrooms are regulated and/or illegal or needs special permits for import:

  • Australia
  • Romania
  • The Netherlands
  • Thailand
  • Norway
  • United Arab Emirates
  • Louisiana state – except for ornamental purposes.

More information about legal status: Wikipedia Link.

Support

  • Credit/Debit Cards.
  • Paypal

You have two convenient options to make payments for our products and services:

PayPal: We accept PayPal as a secure and widely recognized online payment method. You can use your PayPal account to make payments quickly and securely. If you don’t have a PayPal account, you can also use a credit or debit card through the PayPal interface without the need for an account.

Credit/Debit Card: We also offer the option to make payments directly with credit or debit cards. We accept major credit and debit card providers, ensuring a seamless and hassle-free payment process.

Simply choose your preferred payment method during the checkout process, follow the provided instructions, and complete your payment securely. If you have any questions or encounter any issues while making a payment, please don’t hesitate to reach out to our customer support for assistance.

 

We are a new store here so may not have answered all your questions. If so, please send us an email. We usually reply no later than within 24 hours (with an exception for weekends and national holidays). hello@soulsync.life

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